Privacy

What This Privacy Policy Covers

• This privacy policy pertains to the use of the Cogency.io web site at https://cogency.io/
• This privacy policy covers how Cogency.io treats personal information that Cogency.io collects and receives. Personal information is information about you that is personally identifiable like your email address, your date of birth, or your zipcode.
• Children under 13 are not permitted to use the Cogency.io service, and so this privacy policy makes no provision for children's use of the site.

General Information

• Cogency.io collects personal information when you register with Cogency.io to use Cogency.io services or to post content on Cogency.io.
• When you register we ask for your email address and certain optional information such as your country of residence and possibly your zipcode.
• Cogency.io automatically receives and records information on our server logs from your browser, including your IP address, cookie, and the page you request.
• Cogency.io uses information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, research, and anonymous reporting.
• Cogency.io may send you up to 3 newsletters a month, to provide you with updates on your account and Cogency.io news. You may unsubscribe to this mailing list at any time.

IP Addresses are automatically reported by your browser each time you view a web page. Your IP address is stored in our user registration databases when you register with Cogency.io.

IP addresses may be used for various purposes, including:
• To diagnose or service technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP.
• To tailor advertising based on geographic area or other information derived from your IP address. Aggregate information derived from IP addresses may also be reported to advertisers.
• To estimate the total number of users visiting Cogency.io from specific geographical regions.
• To make sure that people are not voting for themselves or friends during contests or promotions.

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive.

• You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set.
• If you reject all cookies, you will not be able to use Cogency.io products or services that require you to "sign in," and you may not be able to take full advantage of the Cogency.io service.
• Cogency.io uses its own cookies for a number of purposes, including to:
  • Access your information when you "sign in".
  • Keep track of preferences you specify while you are using Cogency.io's services.
  • Display the most appropriate advertising banners, based on your interests and activity on Cogency.io.
  • Estimate and report our total audience size and traffic.
  • Conduct research to improve Cogency.io's content and services.
• In addition to managing cookies in your browser settings, you can also opt out of certain third party cookies. For example, we use Google Analytics to help us understand how users engage with our Services, compile reports and improve our Services. The reports disclose usage trends without identifying individual users. You can opt out of these cookies without affecting how you use our Services.

• When you post a message, your Cogency.io ID or alias that you are posting under is visible to other users.
• If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
• Cogency.io may be required to disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Cogency.io Terms of Service.
• Cogency.io may share demographic information with business partners, such as "53% of users who regularly use Cogency.io video service are between 18 and 24" or the like. No personally identifiable information will ever be used without your permission (i.e. we will ask you for a quote or testimonial)
• Cogency.io does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested or when we have your permission.
• It may be necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Cogency.io's terms of use, or as otherwise required by law.
• We will transfer information about you if Cogency.io is acquired by or merged with another company. In this event, Cogency.io will notify you by email or by putting a prominent notice on the Cogency.io web site before information about you is transferred and becomes subject to a different privacy policy.

• You can change your Cogency.io Account Information, at any time.
• We may send you certain communications relating to the Cogency.io service, such as service announcements and administrative messages, that are considered part of your Cogency.io account.
• We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
• Your Cogency.io Account Information is password-protected.
• Cogency.io uses 256-bit SSL-encryption to protect data transmissions.

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. Find more information at https://eur-lex.europa.eu/eli/reg/2016/679/oj. If you wish to exercise any of your rights in respect of our use of your data for our own purposes, please email us at Cogency Support . Subject to certain exceptions, you have the following data protection rights:

1. the right to access, update or to delete the information we have on you;
2. the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;
3. the right to object. You have the right to object to our processing of your Personal Data;
4. the right of restriction. You have the right to request that we restrict the processing of your personal information;
5. the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;
6. the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;

Please note that we may ask you to verify your identity before responding to such requests. 

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113. For more information if you are in the European Economic Area, please contact your local data protection authority in the EEA.

If you would like to exercise any rights in respect of any of your personal data in a user account of a customer of the Cogency.io service (e.g. your employer or ex-employer), please contact the customer.

Our service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Cogency.io may update this policy at any time for any reason. If there are any significant changes to how we handle personal information we will send a notice to the primary email address specified in your Cogency.io account or by placing a prominent notice on our site.