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How To Submit A Support Ticket

Jun 05, 2023 tutorial
Support Tickets!

  1. Click on the Connect with Support button to open the Support Tickets Slide-In.

  1. Click on the Create Ticket to start the ticket editor.

  1. Once the message is composed and screenshots are uploaded, please submit the ticket! A Cogency support team member will be in touch with you within 24 hrs. You will be immediately notified of any response.

Note: All the communication between you and the Cogency support team will be kept private!

Additionally, to see the status of the ticket, please visit the Support Tickets Slide-In.

-- Regards, Cogency Team